Refund Policy

Last Updated: 24/March/2026

At Nuvexant, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds, cancellations, or replacements may be issued for products and services purchased through https://nuvexant.com/.

By making a purchase on our website, you agree to the terms outlined below.

1. Digital Products (Cybersecurity & Digital Protection Software)

a. License Delivery

All cybersecurity, antivirus, and digital protection products offered through Nuvexant are digital products delivered electronically (such as via email or account access). Once a license key, activation code, or digital access has been successfully delivered, it is considered fulfilled.

b. Refund Eligibility

Refunds for digital software products may be considered only under the following conditions:

  • The license key or digital access was not delivered due to a verified technical issue on our side
  • The license key is invalid or non-functional, and the issue cannot be resolved through replacement or alternative resolution

Refunds will not be issued under the following circumstances:

  • The license has already been activated, redeemed, or used
  • The product was purchased by mistake or is no longer required
  • The customer’s device, operating system, or environment is incompatible with the listed product requirements
  • The issue is caused by incorrect usage, third-party restrictions, or device-related limitations

2. Replacement Policy for Digital Products

If a digital product, activation code, or software license is confirmed to be invalid or defective, Nuvexant may, at its discretion:

  • Provide a replacement license key or access
  • Offer store credit or an alternative resolution
  • Issue a refund if replacement is not reasonably possible

3. Subscription Renewals

For subscription-based digital products or services:

  • Renewal terms, billing conditions, and applicable charges are presented at the time of purchase where applicable
  • Refund eligibility for renewed subscriptions remains subject to the same conditions outlined in this policy
  • Customers are responsible for reviewing renewal terms before completing the transaction

4. Digital Marketing & Service-Based Solutions

a. Service Fees

Payments made for digital marketing, advertising management, SEO, website development, consulting, cybersecurity solutions, or related digital services are generally non-refundable once work has commenced.

b. Cancellations

Clients may request cancellation of ongoing services by providing written notice.

Please note:

  • Cancellation terms may vary depending on the agreed service scope or contract
  • Charges for completed work, active billing cycles, or allocated resources are non-refundable
c. Performance-Based Refunds

Due to the nature of digital services, refunds are not provided based on campaign outcomes, advertising performance, rankings, traffic levels, lead volume, conversion performance, or similar business metrics.

5. Refund Request Process

To request a refund or report an issue, please contact us at:

Email: info@nuvexant.com

When submitting a request, please include:

  • Order number (if applicable)
  • Purchase date
  • Description of the issue
  • Reason for the refund request

Our team will review eligible requests and respond within a reasonable timeframe.

6. Processing Time

Approved refunds will be processed using the original payment method where applicable.

Processing times may vary depending on payment processors, banks, or financial institutions and may take several business days to reflect.

7. Chargebacks and Payment Disputes

Customers are encouraged to contact Nuvexant directly to resolve any concerns before initiating payment disputes or chargebacks.

Unauthorized, abusive, or fraudulent chargeback activity may result in transaction review, account restrictions, or suspension of future services where applicable.

8. Policy Updates

Nuvexant reserves the right to modify, revise, or update this Refund Policy at any time.

Any changes will be published on this page with an updated revision date. Continued use of our website or services constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions regarding this Refund Policy, please contact us:

Nuvexant
Email: info@nuvexant.com
Website: https://nuvexant.com/